The Federal Fair Credit Reporting Act (FCRA)
is designed to promote accuracy, fairness, and privacy of information in the files of
every “consumer
reporting agency” (CRA). Most CRA’s are
credit bureaus that gather and sell information about you (such as if you pay your bills
on time or have filed bankruptcy) to creditors, employers, landlords, and other
businesses. You can find the complete text of the FCRA, 15 U.S.C. §§1681-1681, at the
Federal Trade Commission’s Web site www.ftc.gov
The FCRA gives you specific rights, as outlined below. You may have additional rights
under state law. You may contact a state or local consumer protection agency
or a state attorney general to learn those rights.
Access to your file is limited. A CRA may provide information about
you only to people with a need recognized by the FCRA-usually to consider an application
with a creditor, insurer, employer, landlord, or other business.
Your consent is required for reports that are provided to employers, or reports
that contain medical information. A CRA may not give out information about you to
your employer, or prospective employer, without your written consent. A CRA may not report
medical information about you to creditors, insurers, or employers without your
permission.
You can find out what is in your file. At your request, a CRA must
give you the information in your file, and a list of everyone who has requested it
recently. There is no charge for the report if a person has taken action against you
because of information supplied by the CRA, if you request the report within 60 days of
receiving notice of the action. You also are entitled to one free report every twelve
months upon request if you certify that (1) you are unemployed and plan to seek employment
within 60 days, (2) you are on welfare, or (3) your report is inaccurate due to fraud.
Otherwise, a CRA may charge you a fee of up to nine dollars ($9).
You must be told if information in your report has been used against you.
Anyone who uses information from a CRA to take action against you-such as denying an
application for credit, insurance, or employment-must tell you, and give you the name,
address, and phone number of the CRA that provided the consumer report.
You can dispute inaccurate information with the CRA. If you tell a CRA
that your file contains inaccurate information, the CRA must reinvestigate the items
(usually within 30 days) by presenting to its information source all relevant evidence you
submit, unless your dispute is frivolous. The source must review your evidence and report
its findings to the CRA. (The source also must advise national CRAs-to which it has
provided the data-of any error.) The CRA must give you a written report of the
investigation and a copy of the revisions made to your information if the investigation
results in any change. If the CRA’s investigation does not resolve the dispute, you may
add a brief statement to your file. The CRA must normally include a summary of your
dispute statement in future reports. If an item is deleted or a dispute statement is
filed, you may ask that anyone who has recently received your report be notified of the
change.
Inaccurate information must be corrected or deleted. A CRA must remove
or correct inaccurate or unverified information from its files, usually within 30 days
after you dispute it. However, the CRA is not required to remove accurate data from your
file unless it is outdated (as described later) or cannot be verified. If your dispute
results in any change to your report, the CRA cannot reinsert into your file a disputed
item unless the information source verifies its accuracy and completeness. In addition,
the CRA must give you a written notice telling you it has reinserted the item. The notice
must include the name, address and phone number of the information source.
You can dispute inaccurate items with the source of the information.
If you tell anyone-such as a creditor who reports to a CRA-that you dispute an item, they
may not then report the information to a CRA without including a notice of your dispute.
In addition, once you’ve notified the source of the error in writing, it may not
continue to report the information if it is, in fact, an error.
Outdated information may not be reported. In most cases, a CRA may not
report negative information that is more than seven years old; ten years for bankruptcies.
You may choose to exclude your name from CRA lists for unsolicited credit and
insurance offers. Creditors and insurers may use file information as the basis
for sending you unsolicited offers of credit or insurance. Such offers must include a
toll-free phone number for you to call if you want your name and address removed from
future lists. If you call, you shall be kept off the lists for two years. The toll-free
number for all of the national CRAs is 1 888 5OPTOUT (1 888 567 8688.) If you request,
complete, and return the CRA form provided for this purpose, you shall be taken off the
lists indefinitely.
All of these regulations apply to the Credit Bureaus… and to ChexSystems!
You may seek damages from violators. If a CRA, a user or (in some
cases) a provider of CRA data, violates the FCRA, you may sue them in state or federal
court.
The FCRA gives several different federal agencies authority to enforce the FCRA:
For questions or concerns please contact:
Federal Trade Commission – CRC
600 Pennsylvania Avenue, NW
Washington, DC 20580
1 877 FTC HELP
Here are some tips, and suggestions, and real
life strategies
that have worked for other people in getting their name removed.
Before you do anything your very first step is to obtain a copy of your actual
ChexSystems report, so you can see exactly what’s there and what the banks are looking
at.
Disputing your ChexSystems report is the first thing you should try. Just
simply disputing what ever is there. Maybe it truly is incorrect! Or maybe it is true…
but the huge bureaucracy between both ChexSystems and the bank will fail to respond within
30 days